You have the right to return any unused product, purchased from our website for a full refund within 30 days after you received it.
The return's cost will be supported by us and you will take responsibility for any product lost during the return shipment.
If you would like to return any product, please contact us at: hello@sebastienvingt.com
You can exchange any unused product purchased from our website for another item within 30 days after you received it. You will have to send back the product you wish to exchange. The shipping cost will be supported by you. After we receive it, we will be able to send you back the new one.
Please note that we will not return or exchange any watch of whose plastic covers have been removed from the top, back or crown.
If you would like to exchange any product, please contact us at: hello@sebastienvingt.com
Sébastien Vingt provides a 24-month limited warranty covering defects in materials and workmanship under normal use. To claim warranty service, customers must present the original purchase receipt. This warranty applies only to products purchased through Sébastien Vingt’s official website or authorized retailers and does not cover damage from misuse, accidents, unauthorized repairs, or modifications.
This warranty does not cover natural oxidation of silver, loss of gold plating due to improper care (e.g., exposure to creams, perfumes, sanitizers, pool or sea water), changes in color due to skin pH or time, loss of pieces, or theft.
If the product is no longer available for replacement or cannot be repaired, Sébastien Vingt or the authorized retailer will issue a refund to the original payment method.
For assistance, contact hello@sebastienvingt.com with proof of purchase and issue details.